T-Mobile has an online opt-out for everyone, customer or not.
How to stop it
- Open T-Mobile’s marketing opt-out form.
- Select direct mail. Calls, texts and email are optional.
- Enter your name and mailing address, and submit.
What to expect
- Offers may keep arriving for up to 10 business days.
- Customers can also use the Privacy Dashboard → Update marketing preferences. Bills keep coming either way.
- Getting Metro by T-Mobile mail? Use Metro’s own form.
Sources
T-Mobile Privacy Center, marketing preferences; T-Mobile opt-out form. Last checked October 29, 2026.
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